The pace of change facing professionals is exponential
But by reskilling and upskilling in ITIL 4 Create, Deliver and Support, professionals can learn the skills and knowledge they need to help address challenges, including:
- The need for an effective and streamlined service management function - Ensuring that services are delivered and supported according to agreed levels - Optimizing and evolving IT-enabled products and services at an increasing rate.
✓ Create an effective flow of work ✓ Learn how to plan and manage resources into effective value streams ✓ Evolve into a practice-centric way of working ✓ Effectively manage teams and build a culture for success ✓ Understand the value of proven and emerging technologies.
Explore ITIL 4 Specialist: Create, Deliver and Support in more detail
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Available via our official publisher, TSO
Read ITIL 4 Create, Deliver and Support in 1,000 words
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Book an exam or find training via our official Examination Institute, PeopleCert.
Professionals must be certified in ITIL 4 Foundation before they can certify in ITIL 4 Specialist: Create, Deliver and Support